348,8 million journeys
STIB provided no less than 348.8 million journeys in 20112 This is an increase of 5,76% in relation to the previous year, and 19 million additional trips.
The number of journeys has continuously risen for the last 10 years. The division of journeys in 2012 was as follows:
- 132.4 million metro journeys
- 123.5 million tram journeys
- 93 million bus journeys
STIB gains more customers every day by making passengers its core concern. The number of people using public transport in Brussels has increased by 70% over 10 years. STIB is now the leading partner for sustainable and responsible mobility in Brussels.
To meet this explosive increase in demand, the public transport company has been making a concerted effort to increase its network capacity while maintaining the quality of its services.
In 2012, to meet the constant increase in demand, efforts were focused on the acquisition and implementation of new and more spacious vehicles, on increasing frequency on many lines and on improving transfer options. However, STIB is also looking to the future and is planning large-scale projects, including metro automation, which will allow it to meet the growth prospects expected over the coming years.
According to projections, STIB must be able to handle 415 million passengers by 2017, a 20% increase in ridership. This growth will require enormous investment to develop the public transport infrastructure in Brussels. This is a challenge STIB plans to meet in close collaboration with the Brussels-Capital Region.
To ensure that STIB becomes the preferred mobility solution in Brussels, the expectations of today's and tomorrow's passengers will be more relevant than ever as a core concern for each STIB employee.
Click here to consult the Activity report 2011.